Online Learning: A Study of the Satisfaction of Quality - Helen Khoo Chooi Sim, Hanafi Atan and Rozhan M. Idrus; Instructional Technology and Distance Learning

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This article reports on the study undertaken to determine the satisfaction of quality related to the 16 dimensions of the support system provided to the learners enrolled at the School of Distance Education (SDE), Universiti Sains Malaysia (USM). The thre

http://people.uis.edu/rschr1/onlinelearning/2006/01/study-of-satisfaction-of-quality-helen.html